Shipping and dispatch

Shipping, without the guesswork

Available items usually leave our specialist supplier within 1 to 2 business days. Carrier travel time varies by destination and selected service.

Supplier dispatch

We confirm availability before an item is sent. Most in-stock pieces are prepared for dispatch within one to two business days.

Delivery timing

Carrier delivery time depends on your address and shipping service. We do not publish a made-up arrival date before the carrier has the parcel.

Tracking and updates

Tracking is provided once an order has been dispatched. If availability changes before dispatch, we will contact you with the available options.

Free shipping threshold

Orders over $75 CAD qualify for free standard shipping. Below that, shipping is calculated at checkout.

A note on natural materials

Crystals and stones are natural, so colour, size and formation vary from piece to piece. Small differences from the photographs are a sign you are holding something real, not a flaw.

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